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TELUS LivingWell Companion™

Safe independent living.

What is TELUS LivingWell Companion™?

LivingWell Companion is a 24/7 personal emergency response service that helps thousands of Canadian seniors and their families enjoy peace of mind. LivingWell Companion is Canada’s most affordable personal emergency response service with no long term contract or upfront fees1. Plans start at just $25/mo. – that’s less than $1 a day.


SPECIAL OFFER: Get a $25 London Drugs gift card2 when you quote the promo code!

When you quote promo code LONDONDRUGS and subscribe to LivingWell Companion, you get a $25 London Drugs gift card. Also, existing TELUS customers will get their first month of LivingWell Companion service at $05. Call 1-844-432-3405 to subscribe or ORDER ONLINE.


How does it work?

  • Emergency alert received - LivingWell Companion is designed to alert our trained operators when the emergency button is pressed or when the built-in fall detection feature3 (only for Go or Home with fall detection models) automatically detects a fall.
  • Trained operator contacts customer - When the alert is received, our trained operators will immediately contact the customer through the pendant using the two-way voice to confirm the emergency status prior to initiating the emergency protocol.
  • Family or friends contacted - If the customer cannot be reached or an emergency is confirmed, the trained operator first contacts up to 3 family and/or friends.
  • Emergency services contacted - If family or friends are unavailable or if the situation warrants, a trained operator will then contact emergency services.

Watch this video to learn more.

LivingWell Companion Go - $55/mo.:

Feel confident and protected wherever life takes you, with automatic fall detection3, built-in GPS4 and instant access to help 24/7. ORDER ONLINE.


Product features:

  • 24/7 professional monitoring
  • Automatic fall detection
  • 2-way voice communication on the pendant
  • Built-in GPS4
  • Cellular enabled (no cell phone plan required)
  • Coverage across Canada4
  • Emergency button capability
  • Water resistant
  • No term-contract or upfront fees

Also, get your first month at $0 if you have other TELUS home service or mobility products5.

LivingWell Companion Home - starting from $25/mo.:

Enjoy peace of mind knowing that you or your loved ones are safe at home. With instant access to help 24/7, independent living is made comfortable and more secure. ORDER ONLINE.


Product features:

  • 24/7 professional monitoring
  • Automatic fall detection (optional: plan at $35/mo)
  • Integrated speaker on the base unit (included)
  • Provides coverage in the home
  • Emergency button capability
  • Water resistant
  • No term-contract or upfront fees

Also, get your first month at $0 if you have other TELUS home service or mobility products5.

FAQ Links

Other helpful links

Disclaimers:

  1. LivingWell Companion offers the lowest monthly price and life-time ownership costs of comparable no-term-contract and no-upfront-fee personal emergency response services in Canada.
  2. Limited time offer for new LivingWell Companion customers. To be eligible for the $25 London Drugs gift card, customers must verbally mention the promotional code to the sales representative placing the order. One gift card per customer. Gift cards will be shipped out to the customer account address within 4-6 weeks of your LivingWell Companion subscription date. Cannot be combined with other promotional offers or discounts. Minimum system requirements apply. TELUS, the TELUS Health logo, LivingWell Companion, and telus.com are trademarks of TELUS Corporation, used under license. All copyrights for images, artwork and trademarks are the property of their respective owners. All rights reserved. © 2020 TELUS.
  3. If you do fall, do not wait for the automatic call, always press and hold the button for help when possible.
  4. Go operates anywhere in Canada where cellular coverage is available. GPS capabilities are approximate and may not always be possible.
  5. First month promotional pricing is available to new LivingWell Companion customers who are customers of TELUS consumer mobility and/or home services. Regular pricing applies from the end of the first month. Regular pricing is $25/mo for LivingWell Companion Home, $35/mo for Home with Fall and $55/mo. for Go. Offers and regular pricing are subject to change without notice. Cannot be combined with other promotional offers or discounts. Minimum system requirements apply. One offer per household.

Subscribe

Call 1-844-432-3405 to subscribe or ORDER ONLINE. Quote promo code LONDONDRUGS.

Customer Testimonials

"The alarm makes me feel much more secure and it makes everyone in my family feel that much more secure.”

- Sheila from Vancouver, BC

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