Telemedicine Booking Service (BC Only)
Available at select stores and online from home
Now available in BC at select stores
Welcome to our Telemedicine Service, connecting you to an online doctor. Our Telemedicine booking service is a safe and convenient way for patients to consult with a doctor on issues that do not require seeing a doctor in person. A doctor consultation is accessed online at select London Drugs stores or from your home. This service is currently available in BC only with BC licensed Physicians.
Telemedicine Service In-Store is currently available at select London Drugs locations in British Columbia with the potential for expansion depending upon demand. You will be able to use our device to connect online with a doctor in a private pharmacy consultation room. When using our in-store service, patients have access to a physician, consultation with a London Drugs pharmacist, prescription services, and follow-up care all in one place. Patients also have the option to send their prescriptions to another pharmacy of their choice.
Telemedicine Service At-Home allows you to connect anywhere in BC, from the comfort of your home with a doctor. Prescriptions resulting from this service will be conveniently sent to a nearby pharmacy of your choice.
Note: the virtual medical consult is provided by a licensed physician, who is independent and unrelated to London Drugs. London Drugs is not responsible for the medical advice provided by the physician.
How to get started
Step 1: CHOOSE YOUR TELEMEDICINE SERVICE OPTION
Telemedicine Service In-Store (available at select locations). To access Telemedicine Service In-Store, visit an eligible store from the list below in person and speak to one of our pharmacists. Telemedicine Service is on a first-come, first-served basis. If your preferred store is not listed, then Telemedicine Service In-Store is not available at that location.
Telemedicine Service At-Home. If selecting this service, you will be linked to a Telemedicine Check-in page powered by Medimap to get started on the steps to speak with a doctor who will join you on a secure video call.
Step 2: SELECT A CITY AND STORE NEAR YOU
The selected store is the London Drugs location where a prescription, if required, will be faxed by the Telemedicine doctor. You will have the option to select another pharmacy of your choice later in the telemedicine service if you wish.
Select Telemedicine Booking Service Options