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Make the most of your health and wellness.

Frequently Asked Questions

  1. Our nasal swabs will only go about 1.5 cm into your nostrils for about 15 seconds, unlike nasopharyngeal swabs that are uncomfortable.
  2. We do not perform nasopharyngeal specimen collection.
  1. They will be e-mailed to you at the address provided at the time of your booking.
  1. 24 hours from time of collection.
  1. Generally, yes, however, COVID-19 travel requirements vary by country and are constantly changing. You may find more information about travel requirements on the IATA website.
  1. Our lab is Diagnostic Accreditation Program (DAP) certified. Medical diagnostics in British Columbia are held to DAP standards. ISO 15189 standards are a subset of DAP’s standards. In summary, our operations exceed ISO 15189 specifications.
  2. Our collection centers and labs are DAP certified so by extension they are ISO 15189 compliant.
  3. You can read more about DAP’s standards here.
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